Frequently Asked Questions
Everything you need to know about shopping with Hudson Grace.
What are your standard shipping rates and delivery times?
We offer standard ground shipping starting at $9.95. Most orders are processed within 2-3 business days and arrive within 5-7 business days depending on your location.
What is your return policy for home decor and dinnerware?
Items in original condition can be returned within 30 days of purchase for a full refund. Please note that personalized items and final sale products are not eligible for return.
Do you offer international shipping?
Currently, Hudson Grace ships exclusively within the United States and Canada. We are working on expanding our reach to international enthusiasts soon.
How can I track the status of my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your ceramics and glassware dishwasher safe?
Most of our dinnerware and glassware collections are dishwasher safe; however, we recommend checking the specific product description on our site for care instructions as some artisan pieces require hand-washing.